Privacy Policy.

Effective date: 17 May 2026  |  Last updated: 17 May 2026

1. Who we are

Crystal Technology Bangladesh Ltd. (“cTech”, “we”, “us”, or “our”) is a private limited company incorporated in Bangladesh, with its registered office at House No-142, Castle Green (2nd Floor), Green Road, Dhaka-1205, Bangladesh. This Privacy Policy explains how we treat information collected through our website at crystaltechbd.com.

2. Information we collect

We collect only the information you choose to provide, plus a limited set of technical data that is automatically gathered when you visit the website.

• Information you provide directly — when you submit our contact form or email us, we receive your name, email address, phone number, organization, and the content of your message.
• Information collected automatically — like most websites, our hosting server records request data (IP address, browser type, referring page, timestamp). We also use Google Analytics, which sets cookies and collects standard analytics signals such as pages viewed, session duration, device type, and approximate geographic location.

3. How we use information

We use the information we collect to:

• respond to your inquiries and provide the services or quotations you request;
• maintain and improve the website, content, and our service offerings;
• analyze aggregate website usage and traffic sources;
• comply with applicable Bangladeshi laws and regulatory obligations.

We do not sell, rent, or trade your personal information to third parties for marketing.

4. Cookies and similar technologies

Our website uses a small number of cookies, primarily for analytics. The main third-party service we rely on is Google Analytics (GA4), which uses cookies to help us understand how visitors interact with the site. You can disable cookies through your browser settings, or opt out of Google Analytics tracking by installing Google’s opt-out browser add-on.

5. How we share information

We share personal information only in limited circumstances:

• Service providers — analytics (Google Analytics), email, and hosting providers that process data on our behalf under appropriate confidentiality obligations.
• Legal requirements — where disclosure is required by Bangladeshi law, court order, or to protect the rights, property, or safety of Crystal Technology, our clients, or others.
• Business transfers — in the unlikely event of a merger, acquisition, or sale of assets, any information collected may form part of the transferred assets, subject to the same protections as this policy.

6. Data retention

We retain contact-form submissions for as long as necessary to handle your inquiry and to maintain a record of the engagement. Analytics data is retained for the default Google Analytics retention period. You may request earlier deletion of information you provided to us by contacting us at the address below.

7. Data security

We maintain reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, alteration, disclosure, or destruction. However, no internet transmission or electronic storage is fully secure, and we cannot guarantee absolute security.

8. Your rights

Subject to applicable Bangladeshi law, you may request that we:

• provide a copy of the personal information we hold about you;
• correct information that is inaccurate or incomplete;
• delete information we are no longer required to retain;
• stop using your information for marketing purposes.

To exercise any of these rights, contact us using the details in Section 11.

9. Children’s privacy

Our website is intended for a business audience and is not directed at children under 13. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can delete it.

10. Changes to this policy

We may update this Privacy Policy from time to time. The “Last updated” date at the top of this page indicates when the most recent revision was made. Material changes will be highlighted on this page; continued use of the website after a change indicates acceptance of the updated policy.

11. Contact us

If you have questions about this Privacy Policy or the way we handle your information, please reach out:

• Email: info@crystaltechbd.com
• Phone: +88 01715 56 46 06
• Address: House No-142, Castle Green (2nd Floor), Green Road, Dhaka-1205, Bangladesh