Crystal Technology developed and implemented a specialized software solution for the Physical Medicine Department at Bangabandhu Sheikh Mujib Medical University (BSMMU), the country's premier postgraduate medical institution. Executed between 2011 and 2012, this project addressed the unique clinical and administrative needs of the rehabilitation medicine discipline.
The Physical Medicine Department handles a high volume of patients requiring physiotherapy, occupational therapy, and rehabilitation services. Our software digitized appointment scheduling, treatment plan tracking, session records, and patient progress monitoring to replace the previously manual, paper-based system.
This engagement at BSMMU reinforced Crystal Technology's growing reputation as a trusted healthcare IT partner for Bangladesh's most prominent medical institutions during our formative years.
| Client | Bangabandhu Sheikh Mujib Medical University |
|---|---|
| Location | Shahbag, Dhaka |
| Year | 2011 — 2012 |
| Status | Completed |
| Domain | Healthcare IT / Clinical Software |
| Department | Physical Medicine & Rehabilitation |
Built a bespoke application for the Physical Medicine Department covering patient intake, treatment scheduling, therapy session logging, and clinical outcome tracking tailored to rehabilitation workflows.
Deployed the software across the department's workstations, configured user roles for physicians, therapists, and front-desk staff, and ensured compatibility with existing hospital infrastructure.
Migrated existing paper-based patient records into the new digital system, ensuring historical treatment data remained accessible for ongoing rehabilitation cases and longitudinal patient tracking.
Stationed trained IT personnel within the department to provide hands-on support during the transition period, assisting staff with daily operations and resolving technical queries in real time.
Organized structured training sessions for doctors, physiotherapists, and administrative staff, covering all software features from patient registration to report generation and data retrieval.
Delivered ongoing maintenance services including software updates, bug resolution, database optimization, and technical support to ensure uninterrupted departmental operations post-launch.