Project overview

Building digital skills and outsourcing capabilities for the national workforce

Crystal Technology was selected as a training partner under the Learning and Earning Development Project (LEDP), an initiative of the ICT Division of the Government of Bangladesh. The project aimed to create a digitally skilled workforce capable of participating in the global IT outsourcing economy and contributing to the national Digital Bangladesh vision.

The training programs were structured across three tiers: Basic IT/ICT Literacy for foundational computer skills, Basic IT/ICT Outsourcing for introductory freelancing and online work capabilities, and Advance IT/ICT Specialized Outsourcing for higher-level technical skills in specific domains. Each tier was designed with progressive learning outcomes to take participants from basic digital literacy to market-ready outsourcing professionals.

Crystal Technology developed curriculum content, provided qualified instructors, managed training logistics, and conducted assessments to ensure that participants achieved the targeted competency levels. The program contributed to empowering young Bangladeshis with practical technology skills for employment and entrepreneurship in the growing digital economy.

Project Details

Client: Learning & Earning Development Project, ICT Division, Government of Bangladesh
Period: 2015
Status: Completed
Location: Dhaka, Bangladesh
Category: IT Training / Capacity Building
Scope of work

What we delivered.

Basic IT/ICT Literacy

Foundational training covering computer basics, operating systems, word processing, spreadsheets, internet usage, email communication, and essential digital skills for everyday professional and personal use.

Basic IT/ICT Outsourcing

Introductory outsourcing training covering freelancing platforms, profile creation, proposal writing, client communication, basic web skills, data entry, and online earning fundamentals to prepare participants for the global gig economy.

Advance IT/ICT Specialized Outsourcing

Advanced technical training in specialized outsourcing domains including web development, graphic design, digital marketing, and software testing — equipping participants with market-ready skills for higher-value freelancing engagements.

Curriculum Development

Design and development of structured training curricula, course materials, practical exercises, and assessment frameworks aligned with ICT Division guidelines and industry-relevant competency standards.

Instructor Deployment & Management

Recruitment, training, and deployment of qualified IT instructors to deliver classroom-based and hands-on practical sessions, ensuring consistent quality and effective knowledge transfer across all training batches.

Assessment & Certification

Conducting participant assessments through practical examinations and project evaluations, with progress tracking and certification to validate skill acquisition and training program completion.

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