In 2012, Crystal Technology partnered with the Sajida Foundation to deliver a comprehensive hospital automation solution for their facility in Keraniganj. This project focused on digitizing patient registration, billing, pharmacy operations, and clinical record management through a customized Bahmni ERP deployment.
The Sajida Foundation operates healthcare services aimed at underserved communities. By implementing an integrated hospital management platform, Crystal Technology helped streamline administrative workflows and improve patient care delivery across all departments.
Our team worked closely with hospital administrators and clinical staff to configure and customize the open-source Bahmni ERP to meet the specific operational needs of Sajida Hospital, ensuring smooth adoption and minimal disruption to daily services.
| Client | Sajida Foundation |
|---|---|
| Location | Keraniganj, Dhaka |
| Year | 2012 |
| Status | Completed |
| Domain | Hospital Automation |
| Platform | Bahmni ERP (Customized) |
Configured and customized the open-source Bahmni ERP platform to align with Sajida Hospital's specific clinical and administrative workflows, including patient registration and outpatient management.
Developed additional software modules for billing, pharmacy dispensation tracking, and inventory management tailored to the hospital's operational requirements.
Integrated various hospital departments into a unified digital ecosystem, enabling seamless data flow between registration, consultation, laboratory, and billing units.
Deployed trained IT support personnel on-site to assist with day-to-day system operation, troubleshoot technical issues, and ensure consistent uptime across all modules.
Conducted comprehensive training sessions for hospital staff including doctors, nurses, pharmacists, and administrative personnel to ensure confident use of the new digital system.
Provided post-deployment maintenance support including bug fixes, system updates, performance optimization, and technical assistance to sustain long-term system reliability.