Project overview

Crystal Technology is currently delivering a comprehensive Hospital Software Management System (HSMS) for the Sarkari Karmachari Hospital (SKH) 500 Bed expansion project in Fulbaria, Dhaka. This large-scale engagement, running from 2025 to 2026, represents one of the most ambitious hospital digitization initiatives undertaken by our company.

The 500-bed expansion dramatically increases SKH's capacity to serve government employees and their dependents. Our HSMS covers every operational dimension of the hospital — from the moment a patient walks through the door for registration to discharge, billing, and follow-up. The system integrates clinical, administrative, and support service modules into a single unified platform.

With over 15 distinct modules spanning registration, clinical care, diagnostics, support services, and financial management, this project showcases Crystal Technology's ability to deliver enterprise-grade hospital information systems that meet the demands of large tertiary care facilities.

ClientSKH Project Director
LocationFulbaria, Dhaka
Year2025 — 2026
StatusOngoing
DomainHospital Software Management System
Scale500-Bed Tertiary Hospital

Scope of work

Registration & OPD Module

End-to-end patient registration with unique health IDs, outpatient department queue management, appointment scheduling, doctor assignment, and consultation record tracking for all walk-in and referred patients.

IPD & Bed Management

Inpatient admission workflows, real-time bed occupancy dashboards, ward and cabin allocation, patient transfer tracking, discharge planning, and bed turnover analytics across all 500 beds.

OT Scheduling & Management

Operation theatre scheduling system with surgeon availability tracking, pre-operative checklists, anesthesia records, post-operative notes, and OT utilization reporting for surgical planning optimization.

Billing & Accounting

Comprehensive financial management covering patient billing, service charge configuration, payment processing, revenue tracking, expense management, general ledger integration, and automated financial reporting.

Pharmacy & Inventory

Pharmacy dispensation linked to electronic prescriptions, drug stock management with expiry alerts, procurement workflows, central store inventory tracking, and automated reorder point notifications across all supply categories.

Laboratory & Blood Bank

Laboratory information system for test ordering, sample tracking, result entry, and report generation. Integrated blood bank module for donor management, cross-matching, blood component inventory, and transfusion records.

Radiology & PACS

Radiology information system with DICOM-compliant Picture Archiving and Communication System (PACS) for digital imaging storage, retrieval, and viewing. Supports X-ray, ultrasound, CT, and MRI image management.

Queue Management System

Token-based queue management with digital displays, estimated wait time calculations, priority routing for emergency cases, and SMS notifications to reduce patient congestion in waiting areas.

Housekeeping & Laundry

Housekeeping task scheduling and tracking for ward cleanliness, laundry management for hospital linen with barcode-based tracking, and service request workflows to maintain hospital hygiene standards.

Reporting Dashboards

Executive dashboards with real-time KPIs covering patient flow, revenue, bed occupancy, department-wise performance, and operational efficiency metrics for data-driven hospital administration.

Planning a large-scale hospital digitization?

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